Manage integrations and customizations on Anchanto e-commerce SaaS products for medium to large customers
About Anchanto:
We are a Global B2B cloud company that enables enterprises and partners to grow and manage their end-to-end Commerce and Logistics operations through its world class Cloud and AI products and services. With more than 7,000 customers, leading global brands, large retailers, and postal operators leverage Anchanto to process more than a billion dollars of revenue each year. Our powerful, scalable products deliver rapid innovation integrated to over 135 different commerce and carrier platforms across the world.
Our offices are spread across Singapore, Kuala Lumpur (Malaysia), Jakarta (Indonesia), Manila (Philippines), Sydney (Australia), Bangkok (Thailand), Seoul (South Korea), Pune (India). Our diverse and multicultural fabric is woven in a way that each Anchanter gets complete freedom and opportunity to realize & explore his/her full potential.
We pride ourselves in building awesome & powerful products that have the potential to change the way businesses perceive eCommerce management. We believe in delivering anchanting experiences and aim to become the #1 customer-centric company in our domain.
The role:
Sr. Project Manager / Program Manager is a key role in Anchanto that is expected to drive successful deliveries for our global customers, managing Project and Product deliveries as per the PMO processes. Managing the projects from kick-off to Go-live. Weekly reporting of project status to internal and external stakeholders. Single point of contact for customers.
The role requires:
- Taking full ownership of deliverables for specific customer deliverables / programs
- Actively working with diverse set of customers in multiple geographies
- Co-ordinating and influencing internal stakeholders
- Reporting on frequent basis
Key Responsibilities:
- Plan and co-ordinate complex programs for global customers
- Actively engage, build relationships and negotiate with customers on regular basis
- Track and co-ordinate project deliverables with multiple internal stakeholders
- Manage expectations across the board for successful and quality deliveries
- Report progress on regular basis
- E2E delivery ownership of projects/program/ initiatives in distributed setup
Essential Requirements:
- Strong communication and project/program management skills in global setup
- Program management with more than 10 years of experience, Ideally in the range of 13-15
- Global customer engagement experience
- Handled complex projects, Ideally SaaS based. Logistics/ecommerce domain experience is highly preferred
- Ability to work in multiple stakeholder scenario through influence
- Past experience in engaging with global customers in wide variety of scenarios
Personal Attributes:
- Outcome focused project/program management professional
- Ability to manage difficult situations
- Well organized individual who can prioritize topics clearly on day to day basis
Benefits:
- A chance to build career with a fast-growing global SaaS tech company
- An opportunity to collaborate with global teams on interesting projects
- Competitive salary package
- Amazing work-life balance
- Learning opportunities