The Product Management Office (PMO) is a key function at Anchanto, responsible for driving successful project and product deliveries for our global customers. This role involves managing projects from kick-off to go-live, ensuring adherence to PMO processes, and serving as a single point of contact for customers.
Key Responsibilities
- Project & Product Delivery Management
- Take full ownership of managing deliveries for Change Requests.
- Implement best practices in Project Management and PMO.
- Actively track ETAs across Business Units, highlighting risks and delays.
- Ensure timely and high-quality delivery of customer deliverables/programs.
- Stakeholder & Customer Management
- Engage, build relationships, and negotiate with global customers regularly.
- Manage expectations across stakeholders for successful project outcomes.
- Act as the primary contact for customers, ensuring seamless coordination.
- Reporting & Risk Management
- Provide weekly project status reports to internal and external stakeholders.
- Track and coordinate project deliverables with multiple internal teams.
- Own end-to-end delivery of projects/programs in a distributed setup.
Essential Requirements
- Experience in Logistics/Supply Chain domains preferred.
- Proven experience managing complex SaaS-based projects (Logistics/E-commerce experience is a plus).
- Ability to influence stakeholders and drive projects in multi-stakeholder environments.
- Experience handling global customer engagements in diverse business scenarios.
Personal Attributes
- Outcome-focused project/program management professional.
- Strong problem-solving and analytical skills to assess and resolve business challenges.
- Excellent communication skills (written & verbal) for effective stakeholder engagement.
- Ability to adapt in fast-paced environments, balancing multiple priorities.
- Proactive and collaborative approach to managing difficult situations.
Benefits
- Career growth in a fast-growing global SaaS tech company.
- Opportunities to collaborate with global teams on exciting projects.
- Competitive salary package.
- Amazing work-life balance.
- Continuous learning and development opportunities.