The Role :
We are seeking an experienced and strategic-minded Project Management Officer
(PMO) to join our dynamic team. The PMO will play a pivotal role in driving project success by initiating projects, optimizing resource allocation, auditing project processes, and ensuring seamless communication across various teams. The ideal candidate will have a proven track record as a PMO in large organizations with extensive development teams and a deep understanding of project management methodologies.
Key Responsibilities:
- Project Initiation:
- Collaborate with sales, product, and engineering teams to understand client requirements and project objectives.
- Help define project scopes, objectives, and deliverables in alignment with client expectations.
- Resource Allocation:
- Work closely with relevant team members to allocate resources (teams, tools, etc.) to projects.
- Monitor resource utilization and help adjust allocations as needed to optimize team productivity.
- Conduct capacity planning to anticipate resource needs for future projects.
- Process Management:
- Establish and enforce project management processes and best practices across the organization.
- Conduct regular audits of project workflows and documentation to ensure compliance and identify areas for improvement.
- Provide guidance and support to project managers and team leads in adhering to established processes.
- Reporting and Analysis:
- Create and maintain reports in JIRA to track project status, resource allocations, and capacity utilization.
- Analyze project data to identify trends, risks, and opportunities for optimization. · Prepare comprehensive reports for the Delivery Head, Chief Customer Officer and Executive leadership team, providing insights into project performance and key metrics.
- Stakeholder Collaboration:
- Serve as a central point of contact for stakeholders across product, engineering, tech, and delivery teams for Customer projects.
- Facilitate communication and collaboration among cross-functional teams to ensure project success.
- Help address any project-related issues or escalations in a timely and efficient manner.
- Financial reporting and tracking
- Track detailed costs by projects and at aggregate level.
- Report on revenue, costs and margins at projects, program and overall BU level
Essential Requirements:
- Bachelor's degree in Business Administration, Project Management, or related field.
- Minimum 5 years of experience as a Project Management Officer (PMO) in large organizations with development teams exceeding 150 members.
- Extensive knowledge of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., JIRA).
- Strong analytical skills with the ability to interpret complex data and make strategic recommendations.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
- Proven track record of driving project success and implementing process improvements in a fast-paced environment. Personal Attributes: Strong sense of ownership, ability to work independently.