Introduction
As the post-purchase experience becomes more and more important for shoppers, ‘last-mile’ delivery has become more critical than ever for online sellers. For example, with same-day or next-day delivery being considered a necessity, the logistics industry has changed fundamentally.
In fact, last-mile delivery has become the most important aspect of the logistics industry today. Unsurprisingly, a report from Frost and Sullivan shows that an estimated 40% of total logistics cost is associated with the last-mile delivery.
And considered the ‘backbone’ of e-commerce, the last-mile market has become highly competitive and it gets complicated for e-commerce businesses to identify the right partners for them. In this blog, we will explore the comprehensive list of last mile delivery companies in APAC, examine essential service offerings, and provide strategic guidance for selecting optimal delivery partnerships that can scale with your business growth.
Understanding Last Mile Delivery as a Service
Last mile delivery as a service represents the final and most critical segment of the supply chain, where goods are transported from the last distribution center directly to end customers.
The service model encompasses multiple delivery types, including business-to-consumer (B2C), business-to-business (B2B), and consumer-to-consumer (C2C) deliveries. Modern last mile delivery services integrate advanced tracking systems, route optimization algorithms, and real-time customer communication tools to ensure transparency and efficiency throughout the delivery journey.
On demand last mile delivery has gained significant traction across APAC markets, driven by consumer expectations for immediate fulfillment. This service model leverages technology platforms to connect businesses with local delivery networks, enabling flexible and responsive delivery options that can adapt to real-time demand fluctuations.
Top 50 Last-Mile Carriers In APAC For E-commerce
It is quite important that you select the right partner that can enable you to achieve great results and keep your customers happy. The partner can also help you improve and transform your overall brand presence in the market.
To make this crucial decision a bit easier, we curated a list of the top 50 last-mile carriers in APAC (presented in alphabetical order) to help you connect with the one best suited for you.
1. After 5
Founded in early 2018, After 5 works around the biggest challenge end customers face when it comes to last-mile delivery – ‘customers are never home to receive them’.
It aims to provide the best end-to-end services so that SMEs, online retailers, and distributors do not have to worry about space and order fulfillment.
Focusing on their unique business model, After 5 delivers packages between 5 pm – 12 am. They offer competitive pricing for both of their services and maintain transparency in case of lost or damaged packages.
Region: Klang Valley, Malaysia
Headquarters: Selangor, Malaysia
Services: Logistics and Warehousing
No. of employees: 11-50
2. AhaMove
AhaMove is a delivery and shipping service available across Vietnam. It covers 63 provinces and cities and has a network covering 11,000 communes and wards nationwide with high speed and stable service quality.
It offers reasonable costs and a powerful team of shippers across Vietnam. Focusing on speed and execution, AhaMove has developed a deep nexus of more than 25,000 Vietnamese drivers and positions itself in the highly competitive logistics industry.
Regions: Vietnam
Headquarters: Hanoi, Vietnam
Services: Last-Mile Delivery
No. of employees: 110+
3. AirSpeed
Airspeed is an end-to-end logistics provider that offers a full range of quality services and innovative solutions. It has over 800 vehicles and 82+ local partners to support its vast logistics services.
Region: 97+ countries
Headquarters: Manila, Philippines
Services: Warehouse and Logistics, Freight Management, Customised Logistics
No. of employees: 800+
4. Aramex
Aramex offers tailored solutions to SMEs and retailers and it is associated with ShopGo and MartJack for better website maintenance. It provides freight shipping solutions to Amazon fulfillment centers around the world. The Aramex network encompasses more than 600 offices in over 65 countries offering comprehensive logistics and transportation solutions to both retail and wholesale customers worldwide.
Aramex is leveraging technology by acquiring or partnering with domestic-focused logistics companies that have strong local networks for efficient last-mile delivery solutions.
Region: 60 countries across the Asia Pacific
Headquarters: Dubai, UAE
Services: Domestic express delivery, freight forwarding, integrated logistics solutions, consumer retail services, and e-commerce solutions
No. of employees: 15900+
5. Asendia
Asendia is a joint venture of La Poste and Swiss Post with operations in 200+ countries. They are at the forefront in providing e-commerce parcel solutions to businesses selling locally and internationally. Having its expertise in cross-border delivery, Asendia focuses on innovations to enable seamless customer experience.
Asendia is one of the world’s top three international mail, shipping and distribution organizations. In order to stay ahead of the competition and offer sustainable solutions, Asendia launched e-PAQ, especially for online retailers. e-PAQ has four tiers, catering to shoppers’ delivery needs, with a range of criteria based on speed, price, format, weight, and features.
Regions: 32 Global Locations
Headquarters: Bern, Switzerland and Paris, France
Services: Delivery, Freight, Shipping, Order and Returns Fulfillment.
No.of Employees: 1,500+
6. Australia Post
Australia Post is the national postal service of Australia and is a completely self-funded business with both commercial and community service obligations. Australia Post has a 200-year old history as the country’s leading logistics and integrated services business. It has directly contributed about $3 billion to the national GDP through its operations in the year 2020.
Australia Post has extensively worked on expanding its products to cater to the demanding solutions for e-commerce. It also partnered with supermarkets and pharmacies to deliver essential items during COVID-19.
Regions: 212 countries worldwide
Headquarters: Melbourne, Australia
Services: e-commerce, retailing, communications, financial services, and postal
No.of Employees: 35,000+
7. Lalamove
Lalamove is a leading on-demand last-mile delivery platform founded in 2013 in Hong Kong. It connects users with a network of professional drivers via its mobile and web platforms, offering fast, flexible, and reliable delivery services. With a presence in over 20 countries and more than 3 million registered drivers, Lalamove specializes in intra-city logistics, catering to both individuals and businesses.
The carrier supports real-time tracking, instant order matching, and scheduled multi-stop deliveries. Lalamove’s services are widely used for transporting documents, food, furniture, and bulky goods. Its business solutions include dedicated account management, insured deliveries, and cashless transactions, making it a preferred partner for SMEs and large enterprises alike.
Regions: Hong Kong, Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines, India, and more
Headquarters: Hong Kong
Services: On-demand Last-Mile Delivery, Scheduled Deliveries, Multi-stop Routing, Business Logistics Solutions
No.of Employees: 5,000+
8. Consegnia
Consegnia is an emerging last-mile delivery and pick-up service provider backed by robust technological solutions. It aims to provide fast and reliable service to all of its customers and their end consumers.
Consegnia is a local Filipino delivery service provider that offers affordable rates and real-time tracking for all of its customers.
Regions: Philippines
Headquarters: Paranaque City, Philippines
Services: Last-Mile Delivery and Pickup Services
No.of Employees: 500+
9. China Post
China Post is the national postal service of China that includes small parcels, large packages, and EMS. According to transportation methods, it can be divided into three categories: Air Parcel, Surface Air Lift (SAL) Parcel, and Surface Parcel.
China Post air mail/parcel is the most popular because it is cheap and convenient. You need to register the packages if you want to track them.
Regions: Singapore, Thailand, Indonesia, Hong Kong, China, Vietnam, Malaysia
Headquarters: Beijing, China
Services: Parcel, Last-Mile Delivery, Freight, 3PL
No.of Employees: 927,000+
10. CityLink Express
CityLink Express was founded in 1979 offering simplified products for e-commerce fulfillment. It has developed easy APIs and Integrations for web stores and marketplaces to enable.
Regions: Singapore, Thailand, Indonesia, Hong Kong, China, Vietnam, Malaysia
Headquarters: Malaysia
Services: Last-Mile Delivery, Logistics Management, Warehousing and 3PL, Reverse Logistics, International Shipping
No.of Employees: 4000+
11. CJ Century
CJ Century Logistics provides warehousing and distribution services to local and international businesses. It is known for its unique supply chain solutions in International Freight Forwarding, Transportation Management and Distribution, Contract Logistics, Oil Logistics, Procurement Logistics, Halal Logistics Services, Data Management Services, and Parcel and Courier Services.
In order to deliver solutions that can improve operational efficiencies, CJ Century has started offering contract logistics management as well.
Regions: Singapore, Thailand, Indonesia, Hong Kong, China, Vietnam, Malaysia
Headquarters: Selangor, Malaysia
Services: Integrated logistics, oil logistics, procurement logistics as well as data management solutions.
No.of Employees: 1760
12. Crane Worldwide Logistics
Crane Worldwide Logistics is a global freight management and logistics service provider. Over the years, it quickly scaled and now focuses on agility and flexibility to provide best-in-class solutions to its customers.
Regions: 30 Countries
Headquarters: Texas
Services: Freight Management, Logistics and Warehouse, Global Supply Chain Networks
No.of Employees: 1000-5000
13. DD Express
DD Express is a delivery online platform that provides employment to local community members. It offers a cost-effective solution focusing on reliable, time-bound, and efficient delivery processes.
Regions: Malaysia
Headquarters: Selangor, Malaysia
Services: Last-Mile Delivery, Logistics Management, Warehousing and 3PL, Reverse Logistics, International Shipping
No.of Employees: 26
14. Delhivery
Delhivery is a supply chain services company that offers a world-class infrastructure for logistics capabilities. Since 2011, it has successfully fulfilled over 850 million orders to more than 300 million households across India.
It has over 24 automated sort centers, 85+ fulfillment centers, 70 hubs, 3000+ direct delivery centers, 7500+ partner centers, 15000+ vehicles, and 40000+ team members that support them to deliver a million packages a day.
Regions: Asia Pacific
Headquarters: Gurgaon, India
Services: Transportation, warehousing, freight, and order fulfillment services.
No.of Employees: 10,000
15. DHL
DHL is a division of the German logistics company Deutsche Post DHL that provides international express mail services. It offers separate best-suited propositions for businesses of different sizes. In addition, DHL also develops tailored solutions for e-commerce shipping based on customer preferences.
In 2020, the platform surpassed its 11/11 shopping festival record with 40 million users and 400,000 brands and sellers participating in the sale.
Regions: Worldwide
Headquarters: Bonn, Germany
Services: Freight Forwarding, Logistics and Warehousing
No.of Employees: 3,80,000
16. DTDC
Established in 1990 and headquartered in Bengaluru, DTDC is an express parcel service provider. It is the pioneer of the franchising concept in the industry and operates one of the largest parcel delivery networks in India through its strategic partnership with Europe’s DPD group which is backed by Le Groupe La Poste – the French Postal organization.
Regions: USA, UK, Canada, UAE, Australia, China, Singapore, and major Asian countries
Headquarters: Karnataka, India.
Services: Domestic Delivery Services, International Services, Supply Chain Solutions, International Freight Forwarding, and e-Fulfilment Services.
No.of Employees: 13,000
17. EasyShip
Easyship provides an end-to-end logistics platform enhanced with cross-border e-commerce, Easyship has solved complex logistics challenges that SMEs and businesses face in their e-commerce operations.
Regions: London, Singapore, Taipei, and Melbourne
Headquarters: NewYork and Hong Kong
Services: Logistics, Cross-border e-commerce system
18. Ecom Express
Ecom Express Private Limited is a technology-enabled logistics solutions provider catering to the Indian e-commerce industry. The Company focuses on the dynamic needs of the electronic commerce industry and has a cumulative logistics & distribution experience of about 100+ years.
Ecom Express has a rich clientele of the largest e-commerce businesses across India and has over 2,800 delivery centers. It has phenomenally increased its ability to deliver almost 1M+ shipments per day.
Regions: India
Headquarters: Gurugram, India
Services: Logistics, Cross-border e-commerce system
19. FedEx
With the motto “a connected world is a better world”, FedEx offers worldwide integrated logistics services such as shipping, transportation, e-commerce, and business services. According to its website, it has transformed itself into the industry’s global leader through expertise, operational excellence, and reliability.
Regions: 220+ countries worldwide
Headquarters: Memphis, Tennessee
Services: Shipping, logistics, e-commerce, delivery services, package services, technology, supply chain, freight forwarding
No.of Employees: 136,000
20. Flash Express
Flash Express (Thailand) Company Limited is the integrated e-commerce service provider established in 2017. It offers door-to-door pickup and delivery service and uses its fully in-house developed technology to streamline the delivery process and offer competitive prices.
It also provides allied business solutions under its business name Flash Group. Service solutions include integrated e-commerce service provider, Flash Logistics which provides large items delivery service, Flash Fulfillment which deals with goods storage, Flash Home or parcel delivery agent service, and Flash Money or financial service.
Regions: Singapore, Thailand, Indonesia, Hong Kong, China, Vietnam, Malaysia
Headquarters: Thailand
Services: Last-Mile Delivery, International Shipping, and Logistics
No.of Employees: 10000+
21. Janio
Janio is known for its impeccable services in cross-border logistics. It simplifies deliveries across borders by combining technology and market knowledge to manage end-to-end e-commerce shipments on a single platform.
Janio won the Digital Transformation 2019 Award by LogiSYM and Best New Comer 2019 Award by Singapore Rice Bowl Startups Award. It is also integrated with most known e-commerce marketplaces across Asia such as Blibli and Bukalapak.
Regions: Asia Pacific
Headquarters: Singapore
Services: e-commerce Logistics, Freight Forwarding, and, International Shipping
No. of Employees: 50-20
22. JNE Corporate
JNE Express was established on November 26, 1990. JNE stands for Jalur Nugraha Ekakurir (JNE) has been serving the community mainly in time-sensitive import delivery through the ‘Rush Handling’ warehouse.
Regions: Indonesia
Headquarters: Indonesia
Services: Shipping, Logistics and Freight
23. J&T Express
Founded in 2015, J&T Express is a tech-based logistics company present across the Asia Pacific. The company successfully operates with its intra-city, inter-city, and inter-provincial deliveries considering Indonesia has 7000 islands and a population of little over 267 million.
It is integrated with Indonesia’s top e-commerce channels such as Tokopedia, Bukalapak.com, Shopee amongst others.
Regions: Indonesia, Vietnam, Malaysia, The Philippines, Thailand, Singapore, Cambodia, China.
Headquarters: Indonesia
Services: Last-Mile Delivery, fulfillment, Sales Channel Management, and International Delivery
No. of Employees: 350,000
24. Kerry Express
Established in 2006, Kerry Express has 5,500 service points in all provinces of Thailand. It offers Next-Day (ND) delivery service that covers 99.9% of the Thai population, and 97% of the parcels are delivered on the first attempt.
Kerry Express delivers more than 1,100,000 parcels to offices, warehouses, retail shops, and households. Its key customers include international express firms, e-commerce companies, home shopping channels, banks, technology firms, telecom companies, financial institutes, schools, as well as local retail chains. It happens to be Thailand’s biggest cash-on-delivery (COD) operator.
Regions: Hong Kong, Taiwan, Vietnam, Cambodia, and Malaysia.
Headquarters: Hong Kong
Services: Last-Mile Delivery, Logistics Management, Warehousing and 3PL, Reverse Logistics, International Shipping
No.of Employees: 10,000
25. KGW Logistics
Established in 2005, KGW Logistics (M) Sdn Bhd is a Third Party Logistics service (3PL) company in Malaysia. It supports diverse industries such as consumer goods, construction, retail, communications, electronics, commodities, oil & gas, education, and healthcare.
It also offers customized services based on the business need and has a wide client portfolio ranging from the movement of parts through suppliers to manufacturers and finished products for manufacturers to distributors and retailers.
Regions: 200 countries worldwide
Headquarters: Selangor, Malaysia
Services: Logistics, Freight, International Shipping, Warehouse, and Distribution
No. of Employees: 50-200
26. LBC
LBC stands for Luzon Brokerage Corporation was founded in the 1950s as a brokerage and air cargo event and was the first to introduce a 24-hour air cargo delivery service in the Philippines.
Regions: North America, the Middle East, Asia Pacific, Europe, and Oceania
Headquarters: Pasay, Philippines
Services: Shipping, Logistics and Warehouse, Freight Forwarding, Specialised Logistics, and Cross-docking services
No. of Employees: 9,000+
27. Line Clear Express
Line Clear Express and Logistics offers economic domestic and overseas delivery services through its trusted international network alliances and is supported by online tracking customers.
Regions: 200 countries worldwide
Headquarters: Malaysia
Services: Shipping, Logistics and Warehouse, and Freight Forwarding
No. of Employees: 5000
28. Lineage Logistics
Lineage Logistics is a temperature-controlled supply chain and logistics providing end-to-end solutions to its customers.
Regions: Worldwide
Headquarters: Michigan, USA
Services: Cold Storage, Public Warehousing, Logistics Consulting, Temperature Controlled Logistics, Food Processing, Transportation
No. of Employees: 10,000+
29. LogFlows
LogFlows is a flagship logistics product of Acquaintance Enterprise Limited developing a research-based logistics platform. It offers a one-stop management solution for logistics companies and their customers for their overland and trucking business.
Regions: Hong Kong
Headquarters: Hong Kong
Services: SaaS, Logistics, TMS, and Business Intelligence
No. of Employees: 11-50
30. LWE
Logistics Worldwide Express (LWE) provides complete cross-border logistics and fulfillment. It has established networks in major cities within The Asia Pacific. LWE has a wide range of fulfillment solutions that covers a spectrum of service options and destinations to suit critical business needs.
LWE also provides integrated web shipping solutions to businesses. They have developed a solution that automatically produces the last-mile carrier labels depending on the pre-agreed service matrix, weight, destination and service level that you have pre-set. This ensures that the right service labels can be printed with ease.
Regions: Malaysia, China, The Philippines, Hong Kong
Headquarters: Hong Kong
Services: International Delivery, Warehousing, Drop-shipping, and Inbound Shipping
No.of Employees: 200
31. Multrans Logistics
Multrans Logistics has an extensive network across Asian countries and strong partnerships with major air and sea carriers.
Regions: Australia, Brunei, China, Hong Kong, Indonesia, Korea, Malaysia, New Zealand, The Philippines, Singapore, Taiwan, Thailand & Vietnam
Headquarters: Vietnam
Services: Freight management, logistics management, project forwarding, technology, and infrastructure, and consult and design
No.of Employees: less than 50
32. Shopee Xpress (SPX)
Shopee Xpress (SPX) is the in-house logistics arm of Shopee, launched in 2020 to streamline and accelerate last-mile delivery across its e-commerce ecosystem.
It operates a vast network of sorting centers, delivery hubs, and last-mile fleets, supported by real-time tracking and automated systems. SPX also manages returns and refunds directly, reducing resolution times and enhancing customer satisfaction.
Regions: Southeast Asia (Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines), Brazil
Headquarters: Singapore
Services: Last-Mile Delivery, Returns Management, Fulfillment, Express Shipping
No. of employees: 10,000+
33. Ninja Van
Established in 2014, Ninja Van helps businesses improve agility with its tech-enabled delivery service. It has dedicated its operations through the optimization of logistics with a routing software layer controlling legacy assets to facilitate the modern age of logistics.
Besides this top 50 last-mile carrier in APAC is integrated with Lazada, Shopee, Bukalapak, Zalora, Unilever, etc., and supports 100% Cash-On-Delivery (COD) across Southeast Asia. Its strategically located Ninja Points favor an easy, accessible pick-and-drop facility. Ninja Pack is another unique product that offers pre-generated tracking IDs for real-time information about packages until they reach the customers.
Region: Singapore, Malaysia, Thailand, Indonesia, Vietnam, Myanmar, and the Philippines.
Headquarters: Singapore
Services: Last-mile Delivery
No. of employees: 2,000+
34. POS Malaysia Berhad
POS Malaysia Berhad is Malaysia’s national postal service provider and has a network of more than 1,000 touch points with a presence across the country. It is known for its range of products that offer a dense nexus of retail choices to Malaysians.
POS Malaysia has a track record of over 200 years. It has progressed from a traditional postal service into a dynamic mail and parcel services, financial services, and supply chain solutions provider. It has expanded its product portfolio according to each business need. Products include POS Mini, PAM (POS Automated Machines), Pos-on-Wheels & Go2U (mobile outlets), POS Laju outlets and service centers, POS Laju Kiosks, Pos Laju EziBox, POS Laju Prepaid Dropbox, e-Commerce Hubs, POS Laju EziDrive-Thru.
Regions: 926 branches and mini post offices across Malaysia
Headquarters: Malaysia
Services: Postal, Last-mile Delivery, Logistics, e-commerce Fulfillment, International Mail
No.of Employees: 10,000+
35. TracX Logis
Founded in 2011, TracX Logis (formerly Q-Xpress) is a Singapore-based logistics solution provider with offerings from warehousing to last-mile delivery. The main focus of Q-Xpress is to offer customer satisfaction, proactive support, and optimized services.
In 2021, Q-Xpress expanded its services and entered new markets with a focus on becoming a leading e-commerce business across the globe.
Regions: Singapore, Thailand, Indonesia, Hong Kong, China, Vietnam, Malaysia
Headquarters: Singapore
Services: e-commerce product warehouse storage, delivery order acceptance, and packing services
No.of Employees: 250-550
36. Quorier
Quorier, which rhymes with “warrior”, is inspired by Hermes, the wing-footed messenger of Greek mythology. What the company offers is a quick and convenient solution to the single biggest challenge facing anyone who needs to get a parcel from wherever they are, to wherever in the world they want it to be.
Regions: USA
Headquarters: USA
Services: Freight, Last-mile Delivery
37. Roadbull
Roadbull provides tech-based last-mile fulfillment and local courier solutions since October 2015. It has evolved to extend fulfillment solutions – Storage, Pick & Pack services to customers through its expanded proprietary systems. It has also developed GEMS – Global E-commerce Multi-channel System that focuses on delivering a seamless e-commerce journey from start to end.
Based on its goals and objectives to deliver a seamless end-to-end e-commerce experience it is integrated with Taobao.com, Lazada, Shopee, Tmall, Qoo10, Kyndle, Pack Parcel, DHL.
Regions: Singapore
Headquarters: Singapore
Services: Last-Mile Delivery, Logistics and Fulfillment, B2B, Storage, Pick & Pack services
No.of Employees: 200
38. Royal Mail
Royal Mail is the UK’s universal postal service that delivers to over 29 million addresses across The United Kingdom. It stands by ‘delivering a ‘one-price-goes anywhere’ strategy and is focused on becoming the best delivery company in the UK and across Europe.
Regions: The UK and Europe
Headquarters: London, United Kingdom
Services: Logistics and Supply Chain
No.of Employees: 1,62,000+
39. SCG Express
SCG Express is a last-mile delivery service catering to B2B, B2C, and C2C business experience.
Regions: Thailand
Headquarters: Thailand
Services: Last-Mile Delivery
40. Seko
SEKO Logistics started its business in 1976, operating out of a single Chicago office. They have built a solid reputation throughout the world as an innovative and flexible provider of first-class logistics services. They provide their services to Retail, Medical, Government, Technology, Industrial, Energy, Automotive, Displays & Marketing Projects, Omni-Channel Logistics, MedTec Solutions, and Aerospace & Aviation.
In order to deliver the best consumer experience SEKO Logistics is integrated with top e-commerce platforms, ERP Solutions, Transport Management System such as Amazon SQS, Demandware, Shopify, Magento, SAP, SalesForce Commerce Cloud (SFCC), Microsoft CMS, Microsoft Dynamics, ShipStation, After Ship, Shippit, Star Shipit, etc.
Regions: 120 offices in 40 countries worldwide
Headquarters: Illinois
Services: Supply Chain Solutions, specializing in transportation, Logistics, Freight Forwarding, and Warehousing.
No.of Employees: 1000+
41. Sendle
Sendle was founded in 2014 and shortly certified as a B Corporation. It primarily focuses on SMEs and online businesses and offers solutions for parcels and logistics within the domestic and export markets. Focusing on e-commerce businesses it is integrated with different marketplaces and platforms such as eBay, Etsy, Carousell, Gumtree, Hardtofind, BigCommerce, Shopify, Woocommerce, ShipStation, Neto, ReadytoShip, Start Shipit, easy ship, ShipperHQ, etc.
Regions: Singapore, Thailand, Indonesia, Hong Kong, China, Vietnam, Malaysia
Headquarters: Australia
Services: Delivery, Logistics, Small Business, Parcels, e-commerce, and Transport
No.of Employees: 100+
42. SF Express
Established in 1993, SF Express is one of the leading integrated express logistics service providers in China. It has developed an advanced set of capabilities in warehousing management, sales forecasting, big data analysis, and financial management.
SF Express provides services to e-commerce, food, health care, auto parts, and electronic products. Over the years they have enhanced their product range with SF Best, SF Home, and Heike to deliver high-quality services and experiences for customers.
Regions: Hong Kong, Macau, Taiwan, South Korea, Japan, Malaysia, Singapore, and the United States
Headquarters: China Guangdong Shenzhen Futian District
Services: Logistics, E-Commerce, Cross-Border E-Commerce, Cold Chain Logistics, Express Delivery Services, Cross-Border Logistics, and Full-cargo Service
No. of Employees: 135,000+
43. Skootar
Skootar was developed in mid-2014 in Thailand with the sole purpose of easily assigning businesses with nearby delivery partners. This unique logistics solution is favorable for SMEs and independent e-commerce sellers for same-day pickup/delivery who operate locally. Their main promise is express delivery within 2 hours.
Skootar’s app acts as a delivery agents’ marketplace connecting motorcycle messengers instantly. The service is easy to use, fast, and reliable. Users can also track the job status. All drivers are screened, trained, and controlled by ratings from peer users.
Regions: Bangkok and nearby areas
Headquarters: Thailand
Services: Logistics, E-Commerce, Cross-Border E-Commerce, Cold Chain Logistics, Express Delivery Services, Cross-Border Logistics, and Full-cargo Service
No. of Employees: 50
44. ShipStation
ShipStation is a web-based shipping solution that generates shipping labels, packing slips, picking lists, etc. The company has enhanced the system with features such as Automation Rules, Order Tagging, and Product Defaults to get rid of manual data entry.
ShipStation is readily integrated with more than 70 marketplaces and e-commerce platforms to enable a seamless and simplified operational flow. Some of these integrations include eBay, Amazon, Etsy, Shopify, BigCommerce, etc.
Headquarters: Austin, Texas
Services: Logistics and Order Processing
No. of Employees: 480
45. Starshipit
Starshipit is independently funded by Australia Post and focuses to streamline the process of fulfilling online and offline orders. It automates and simplifies monotonous tasks such as label generation, customs documentation, rates at checkout, and customer experience.
Based on its service portfolio, it has integrated with 25+ e-commerce platforms, the biggest ones being Shopify, Magento, BigCommerce, Amazon, eBay, and Etsy.
Regions: Australia, New Zealand
Headquarters: Auckland
Services: e-commerce, Shipping, Couriers, Software
No.of Employees: 11-50
46. StarTrack
StarTrack is solely owned by Australia Post and is a trusted partner for e-commerce and parcel delivery. It entered into a business agreement with Qantas Freight to offer an unparalleled domestic air network service and enable seamless connections to the world through the global reach of two iconic Australian brands.
It encompasses B2B and B2C delivery services, including courier and next flight, warehousing, and 3PL solutions. Through its network of Australia Post, it has developed 11.9 million delivery points, 750+ national flights per day to 80+ destinations, and 16,000+ vehicles on the road.
Regions: 190+ countries
Headquarters: Sydney, New South Wales
Services: Shipping, Freight and Logistics
No.of Employees: 10,000+
47. YunExpress
YunExpress is a leading cross-border logistics provider specializing in e-commerce parcel delivery. Founded in 2014 and headquartered in Shenzhen, China, YunExpress operates over 30 global cargo transfer centers and handles more than 1 million packages daily. It offers end-to-end logistics solutions, including customs clearance, air freight, warehousing, and last-mile delivery through local partners.
Its services are tailored for B2C and B2B e-commerce, with dedicated lines to over 220 countries and regions. The company also provides fulfillment and return logistics, with a strong presence in Asia-Pacific, Europe, and North America.
Regions: China, Hong Kong, Southeast Asia, Europe, North America
Headquarters: Shenzhen, China
Services: Cross-Border E-commerce Delivery, Fulfillment, Customs Clearance, Last-Mile via Local Partners
No.of Employees: 1,500+
48. XDE Logistics
XDE stands for XIMEX Delivery Express. For over 30 years, this logistics solutions provider has evolved from a simple freight forwarding business to offering full-service logistics. It provides traditional and solutions-based logistics capabilities to many known brands across the Philippines.
It has a 700-meter cross-dock facility specifically catering to e-commerce businesses from around the region. In 2020, it also acquired Zoom courier service in order to gain more market share in the emerging parcel and last-mile delivery services.
Regions: The Philippines
Headquarters: Tanyag, Taguig City, Philippines
Services: Freight Services, Contract logistics and Special projects
49. Zyllem
Founded in 2013, Zyllem started with building technology to support its last-mile deliveries and same-day operations. It has delivered thousands of parcels daily in Singapore, Malaysia, and the Philippines. In 2016, Zyllem enhanced its platform and made it available to enterprises, allowing them to manage their own logistics networks.
Regions: Singapore, Malaysia, and the Philippines
Headquarters: Singapore
Services: Logistics Technology Platform, delivery
No.of Employees: 11-50
50. 2GO
2Go Group Inc. is an end-to-end supply chain services company that provides multi-modal transportation, warehousing and inventory management, distribution, special container services, and project logistics. It also offers e-commerce logistics including last-mile deliveries and express courier deliveries considering the advent of e-commerce boost in the region.
It is a subsidiary of Keppel Logistics, offers a wide range of storage solutions across three million square feet of fulfillment space. Focusing on the advent of e-commerce solutions and delivering a better customer experience it has ready integrations with marketplaces
Regions: 220+ locations worldwide
Headquarters: Pasay City, Metro Manila
Services: Supply Chain, Distribution, Logistics, Freight, Shipping, Courier Services, Retail, Special Container, Transportation, and Sea Travel
No.of Employees: 1000+
Key Services Offered by Leading Last Mile Companies
The aforementioned list of last mile delivery companies in APAC have evolved beyond basic package transportation to offer comprehensive service portfolios addressing the complex demands of modern e-commerce operations. Understanding these service categories is essential for businesses seeking to optimize their delivery strategies and customer satisfaction levels.
1. Express and Time-Definite Delivery Options
Leading APAC carriers provide multiple delivery speed options to accommodate varying customer preferences and business requirements:
Same-Day Delivery:
- Available in major urban centers across the region
- Offered by carriers like Flash Express and Ninja Van
- Typically priced at premium rates ($3 to $8 USD per package)
Next-Day Delivery:
- Standard for premium service tiers
- Most reliable option for time-sensitive shipments
- Available across most urban and suburban areas
Standard Delivery (2-3 Days):
- Cost-effective alternative for non-urgent shipments
- Covers broader geographic areas including rural zones
- Preferred option for bulk or regular shipments
Many carriers also implement specific time-slot deliveries, enabling end-customers to select preferred delivery windows that align with their availability—particularly valuable in dense urban environments where successful first-attempt deliveries are crucial.
2. Cash on Delivery (COD) and Payment Services
Cash on Delivery remains a fundamental service across many APAC markets where digital payment adoption varies significantly. Leading carriers have developed sophisticated COD handling systems managing payment collection, remittance, and reconciliation processes efficiently.
Kerry Express operates as Thailand’s largest COD operator, while companies like J&T Express and Ninja Van support 100% COD across Southeast Asian markets. These systems handle high transaction volumes while minimizing collection risks through advanced tracking and accountability measures.
3. Specialized Handling and Premium Services
Temperature-controlled delivery for food, pharmaceuticals, and perishable goods has become essential as e-commerce expands into grocery and healthcare segments. Several carriers invest in cold chain infrastructure to capture growing demand from these specialized market segments.
White glove delivery services cater to electronics, furniture, and luxury goods requiring careful handling and often include installation or setup services. These premium offerings command higher margins while providing differentiated value propositions for businesses selling high-value or complex products.
4. Technology-Enabled Customer Experience Features
Modern last mile carriers offer comprehensive digital capabilities:
Standard Features:
- Real-time tracking with GPS visibility
- SMS, email, and app-based notifications
- Delivery status updates throughout the journey
- Electronic proof of delivery capture
Advanced Capabilities:
- Predictive delivery windows using AI algorithms
- Proactive delay notifications and rescheduling options
- Route optimization for improved efficiency
- Automated customer service chatbots
- Integration with popular e-commerce platforms
Customer Self-Service Options:
- Delivery preference management through mobile apps
- Address modification and delivery scheduling
- Real-time communication with delivery personnel
5. Integrated Fulfillment and Warehouse Services
Many leading carriers extend beyond pure delivery services to offer comprehensive fulfillment solutions. Companies like UrbanFox provide multi-channel fulfillment across three million square feet of space, while Flash Express offers Flash Fulfillment for goods storage and inventory management.
These integrated services enable businesses to outsource entire order fulfillment processes, from inventory storage through final delivery, creating operational efficiencies and improved customer experiences.
6. Returns and Reverse Logistics Management
Comprehensive reverse logistics services help e-commerce businesses manage returns efficiently through scheduled pickups, return processing, and quality inspection services that integrate with merchants’ inventory management systems.
Leading providers offer seamless return experiences that maintain customer satisfaction while optimizing the cost and complexity of reverse logistics operations.
7. Cross-Border and International Capabilities
Many APAC carriers provide cross-border last mile delivery services, handling customs clearance, local delivery, and international tracking requirements. This capability is particularly valuable for businesses expanding across APAC markets or serving customers in multiple countries simultaneously.
How to Choose the Best Last Mile Delivery Partner for Your Business
Selecting an optimal last mile delivery partner requires a systematic evaluation of multiple factors that align with your business objectives, operational requirements, and customer expectations. The abundance of options in APAC’s competitive market makes this decision both critical and complex for long-term success.
1. Assess Geographic Coverage and Service Quality
Begin by comprehensively mapping your customer distribution patterns and identifying specific geographic areas requiring reliable delivery services:
Coverage Evaluation Steps:
- Map Customer Locations: Identify high-volume delivery zones and priority markets
- Research Carrier Networks: Request detailed service area maps from potential partners
- Verify Service Quality: Test delivery performance in your key markets through pilot programs
- Assess Rural Reach: Evaluate coverage for remote or less accessible areas
Key Considerations:
- Urban markets typically offer numerous carrier options
- Rural or remote locations may significantly limit available choices
- Service quality can vary dramatically between urban and rural areas
- Local market knowledge and infrastructure investments directly impact success rates
2. Evaluate Service Level Requirements and Capabilities
Determine your required delivery speed options based on product categories, customer expectations, and competitive positioning. Fast-moving consumer goods may require same-day or next-day delivery capabilities, while industrial or bulk products might only need standard delivery timeframes.
Assess special handling requirements like fragile item delivery, temperature control, white glove services, or installation capabilities. Not all carriers offer these specialized services, so identifying these needs early helps narrow suitable options significantly.
Examine the carrier’s track record for meeting service level commitments, including on-time delivery rates, first-attempt success rates, and service recovery capabilities when issues occur.
3. Analyze Cost Structure and Pricing Models
Thoroughly compare pricing structures across potential partners, considering base delivery rates, additional service fees, and potential volume-based discounts. Some carriers offer subscription-based models or volume tiers that provide significant savings as shipment volumes increase.
Factor in less obvious costs such as fuel surcharges, residential delivery fees, remote area surcharges, and failed delivery attempt charges. Request detailed pricing breakdowns and understand how rates may fluctuate based on seasonal demand variations or service modifications.
4. Technology Integration and Operational Efficiency
Assess each carrier’s API capabilities and integration options with your existing e-commerce platforms, order management system, and inventory management system. Seamless integration reduces manual processes, minimizes errors, and improves overall operational efficiency.
Evaluate the quality and comprehensiveness of tracking and visibility tools provided to both your business and end customers. Modern consumers expect real-time tracking updates, delivery notifications, and the ability to modify delivery preferences dynamically.
5. Performance Metrics and Reliability Assessment
Research each carrier’s historical performance data including on-time delivery rates, damage rates, customer satisfaction scores, and service consistency across different markets. Request references from businesses with similar operational profiles and consider conducting small-scale pilot programs before committing significant volumes.
Understand each carrier’s service recovery processes for handling delays, damaged shipments, lost packages, or failed deliveries. Strong service recovery capabilities help maintain customer satisfaction even when operational issues occur, protecting your brand reputation.
Peak Season Reality Check: Request performance data specifically from peak periods like 11.11, Black Friday, and holiday seasons when many carriers struggle to maintain service levels.
6. Financial Stability and Partnership Sustainability
Assess the financial stability and growth trajectory of potential partners. This is particularly important when considering newer or smaller regional carriers. Evaluate their ability to scale infrastructure and services alongside your business growth over multiple years.
7. Customer Service and Support Quality
Test each carrier’s customer service responsiveness, knowledge levels, and problem-resolution capabilities. Both your internal team and end customers may require support at various stages, making service quality a critical differentiating factor.
Determine whether the carrier provides dedicated account management appropriate for your business size and volume levels. Larger businesses often benefit significantly from having direct points of contact for issue resolution, service optimization, and strategic planning.
Conclusion
From established international carriers like DHL and FedEx to innovative regional players like Ninja Van and J&T Express, businesses have access to diverse service options that can accommodate virtually any delivery requirement. The emergence of on demand last mile delivery services has further expanded possibilities for businesses seeking flexible, responsive fulfillment solutions.
As the region continues to evolve and consumer expectations rise, partnering with any entity from the aforementioned list of last mile delivery companies will remain essential for sustainable e-commerce growth. The investments made today in building strong delivery partnerships will determine your ability to compete effectively in APAC’s rapidly expanding digital marketplace.
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FAQs
1. What Are the Main Challenges of Last Mile Delivery in APAC?
Last mile delivery in APAC is complex due to diverse geography, from dense urban centers to remote islands. Infrastructure inconsistencies, traffic congestion, and language diversity add operational hurdles. Cash-on-delivery preferences and limited rural access further complicate logistics. Providers must adapt to each market’s unique conditions to ensure efficiency.
2. How Do Cultural Differences Impact Last Mile Delivery in APAC?
Cultural nuances shape customer expectations, communication styles, and delivery preferences across APAC. For example, some markets prioritize face-to-face interactions, while others value speed and automation. Language diversity and local customs also influence service design. Understanding these differences helps tailor delivery experiences to each region.
3. Which Last Mile Delivery Companies Offer the Best Coverage in Southeast Asia?
Top last mile delivery companies include Ninja Van, J&T Express, Kerry Express, Flash Express, and DHL Express. They offer broad regional coverage, strong local partnerships, and scalable tech solutions. Carrier selection should consider geographic reach, service consistency, and integration capabilities. Tailoring choices to market needs ensures smoother operations.
4. What Technology Features Should I Look for in a Last Mile Delivery Partner?
Key features include real-time tracking, API integration, automated notifications, and route optimization. Advanced tools like predictive delivery windows and AI-powered support boost performance. Compatibility with e-commerce and CRM platforms is essential. A tech-enabled partner improves visibility, customer experience, and operational control.
5. How Can I Ensure Reliable Performance from Multiple Last Mile Delivery Partners?
Track performance metrics and set clear SLAs to maintain service quality. Diversify carriers to manage risk and maintain leverage, especially during peak seasons. Use carrier management platforms and allocate shipments based on strengths. Regular reviews and pilot programs help optimize delivery strategies across markets.