CLICK.COLLECT.RETAILIn-store or online, have your retail operations always aligned

Omnichannel Retail Solution

Provide flexible shipping options using your stores, from click and collect to return-in-store, and create a coherent and unique customer experience. 

Trusted by leaders across regions, categories, and industries

WACOAL
MR DIY
ECCO
FANSLINK
LUXASIA
AMORE PACIFIC
ASENDIA
TOLL
ZENYUM
RHENUS LOGISTICS
WACOAL
MR DIY
ECCO
FANSLINK

Unifying Online and Offline sales

In today’s competitive retail landscape, disjointed channel operations can hinder growth opportunities, the ability to offer innovative delivery options, and optimise fulfilment costs. Anchanto’s Omnichannel retail solution offers order orchestration for multiple stock locations, supports a growing number of platform integrations, and provides unified inventory visibility. With Anchanto, be fully equipped to provide click and collect options to your customers, and easily embrace new e-commerce models such as quick commerce or dark stores.

OMNICHANNEL RETAIL SOLUTIONBuild a unique Omnichannel experience

Anchanto’s Omnichannel Retail solution empowers retailers to transform their fulfilment models and shopping experiences by unifying online and in-store commerce. It enables seamless omnichannel fulfilment, optimizing order orchestration while providing real-time visibility across retail outlets, warehouses, and online stores.

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Orchestrate orders through smart routing rules

Enable smart order routing facilitating order fulfilment based on parameters such as location, cost, and warehouse priority for fast and efficient order delivery. 

Offer flexible shopping options such as click-and-collect (BOPIS) return in-store (BORIS) & ship from store (BOSFS) and route orders based on your customers’ preferences.

Split orders into sub-orders if you need to fulfil them from different warehouses or stock locations. 

Leverage a carrier rule engine to automatically assign preferred carriers to orders based on multiple factors such as weight, order value, product type, and delivery service. 

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Enable error-free inventory planning

Allocate inventory to each sales channel and avoid overselling and stockouts. 

Connect your retail stores and manage inventory across stores through a central platform. 

Get central and real-time visibility of inventory across warehouses, fulfilment centres, retail outlets or any other connected stock locations.

Effortlessly transfer stock between warehouses, retail stores, and within the warehouse via stock transfer orders. 

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Optimize order management across channels

Connect multiple retail outlets to the platform and integrate POS & ERP systems to process offline orders seamlessly.  

Access 80+ pre-built integrations with marketplaces, webstores and social commerce to streamline your sales.  

Automate product listing process & centralize catalogue management for multiple SKUs across all connected channels and ensure a consistent brand experience.  

Easily manage and fulfil complex promotions such as gift with purchase, kits, bundles or discount coupons for all connected channels. 

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Automate order fulfilment across all locations

Fulfil orders faster by enabling your staff to process orders from warehouses an retail stores with a mobile app or handheld scanners. 

Handle large order volumes during regular and peak seasons through automated workflows that enable fast order processing. 

Easily process returns, cancellations or exchange orders and ensure customer satisfaction. 

Access 80+ integrated shipping carriers, manage them centrally and easily assign orders for timely dispatch. 

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PURPOSE BUILT PRODUCTSExplore Solution Details

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Platform Integrations

Access pre-built integrations with marketplaces, webstores, POS systems, accounting tools, ERPs and social commerce stores. Unify your sales and operations across online and offline sales channels through a well-integrated ecosystem.

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Order Orchestration


Centrally manage and orchestrate orders with smart order routing based on your customer’s preferences. Offer your customers flexible shopping options such as click-and-collect (BOPIS) return in-store (BORIS) & ship from store (BOSFS).

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Catalogue Management

Simplify promotions and product listings across online and offline channels. Streamline the management of your product details, descriptions, images, and attributes, allowing for easy updates and ensuring consistent catalogues across all channels.

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Fulfilment and Logistics

Optimize order processing through automated picking, packing and dispatch processes. Move stock from one location to another and ensure a flexible shopping experience for customers. 

USER CATEGORIESBuilt for all types of businesses

  • Retailers

    Anchanto’s Omnichannel Retail Solution is designed for businesses that operate offline through retail outlets as well as on online channels. Through the capabilities that this solution offers, retailers can unify their multi-channels operations and get central visibility of inventory and sales across channels. They can transform their retail practices to gain a strategic advantage, driving growth, reducing costs, and achieving operational excellence.

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