Job Title: Program Manager – CEO Office
About the Role:
We are seeking a highly independent, organized, and strategic Program Manager – CEO Office to work closely with the CEO and drive high-impact business initiatives while owning cross-functional projects. This role requires a proactive and detail-oriented professional who can manage complex projects, collaborate with senior leadership, and ensure alignment with the company’s vision and goals.
The ideal candidate will have an execution-first attitude, strong planning and organizing skills, excellent communication ability, and the ability to thrive in a fast-paced, technology-driven environment.
Key Responsibilities:
Program Management & Strategic Execution
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Formulate, own, and drive strategic projects, ensuring timely and high-quality execution aligned with business objectives.
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Collaborate with senior leadership and cross-functional teams to track, manage, and report project progress.
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Analyze data, prepare reports, and provide actionable insights for decision-making.
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Identify bottlenecks, risks, and dependencies; proactively resolve them to maintain momentum.
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Navigate ambiguity and conflicting priorities with structured decision-making and minimal involvement of the CEO.
Stakeholder & Communication Management
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Act as a liaison between the CEO and senior leadership, ensuring smooth communication and project alignment.
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Institutionalize structured reporting cadences focusing on impact and value creation across business units.
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Follow up on key initiatives, track deliverables and deadlines with relevant teams.
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Represent the CEO in meetings when required—document key takeaways and action points, and summarize for the CEO.
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Build trust and strong relationships across teams to ensure alignment without direct authority.
Business Operations & Process Optimization
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Identify and drive implementation of process improvements and operational efficiencies across key functions.
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Coordinate and support leadership meetings, business reviews, and strategy sessions.
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Implement tools, frameworks, and processes that enhance operational excellence.
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Track and ensure timely execution of all critical action items and strategic initiatives.
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Support data-driven decision-making through research, competitive analysis, and actionable insights.
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Promote a culture of continuous improvement and operational efficiency.
Time Management & Prioritization
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Strategically manage the CEO’s time and calendar, prioritizing high-impact meetings and tasks.
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Structure the CEO’s schedule to minimize context-switching and maximize focus on high-value activities.
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Foster purposeful collaboration by ensuring meetings have clear objectives and outcomes.
Key Competencies & Skills Required
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Confidentiality: Maintain the highest level of discretion in handling sensitive business matters.
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Execution-First Attitude: Strong sense of urgency and accountability; action-oriented.
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Self-Starter & Problem Solver: Ability to work independently, with minimal supervision, and solve complex problems.
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Program Management: Proficient in planning, execution, and monitoring of cross-functional projects.
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Business Acumen: Understanding of IT product-based business models and strategies.
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Strong Communication: Confident in working with senior executives and diverse teams.
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Analytical & Data-Driven: Use data effectively to influence decisions and optimize processes.
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Attention to Detail: Ability to multitask and shift context without compromising on accuracy.
Qualifications & Experience Required
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MBA from a reputed institute; Bachelor’s degree in an IT-related field preferred.
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3–4 years of experience as a Generalist / Program Manager / CEO Office in business operations or strategy, working directly with CxOs or senior leadership.
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Prior experience in a SaaS or product-based company is a must.
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Proficient with project management tools such as Asana, Trello, Jira, Monday.com, etc.
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Expertise in Microsoft Office (Excel, PowerPoint, Word) and Google Suite.