INTEGRATE. AUTOMATE. VISUALIZE.Transform your order lifecycle into a competitive advantage
Order Lifecycle Management Solution
Bring in efficiency, integrations, and the right capabilities along your entire order lifecycle to enhance your growth.
Trusted by leaders across regions, categories, and industries
From order placement to post-purchase visibility, scale and optimize your entire order management operations.
Today’s enterprise e-commerce demands agility, and traditional systems often struggle with the complexities of modern order management. Automate workflows, gain real-time inventory visibility, and optimize fulfillment operations for faster deliveries, happier customers, and a foundation for explosive growth.
ORDER LIFECYCLE MANAGEMENT SOLUTION Enterprise Order Processing
Anchanto’s Order Management solution was designed to present e-commerce businesses with a complete, end-to-end infrastructure covering the full lifecycle of an order, from order collection to orchestration, fulfilment, return, and performance management.
Let’s talkRoute Your orders the smart way
Collect orders from any channel, unify order processing and inventory capabilities across all sales channels, and provide a unique unified connection.
Online or offline, local or cross-border, get access to more than 70 integrations with leading marketplaces, webstores, and social commerce platforms.
Validate and allocate orders without errors with transparent and near real-time inventory visibility.
Gain complete control over your fulfilment operations
Streamline order fulfilment with wave-picking by order, location, and products, ensuring efficient processing.
WMS-driven order lifecycle reflects statuses on connected websites or marketplaces at each stage.
Manage order SLAs effectively with notification alerts from the Time Clock
Execute multiple actions based on order stages.
Gather data, analyze, and make informed decisions
Get a view of overall order volume and revenue generated across all sales channels.
Track the real-time status of orders, from placement to fulfillment.
Assess the performance of various sales channels to highlight top performers and pinpoint areas for improvement.
Brand Category Performance view provides multi-brand distributors the ability to view the performance of brands in each category.
Connect with your entire ecosystem
Seamlessly integrate with third-party systems, ensuring smooth data flow and operational efficiency.
Connect with ERP platforms to synchronize data and streamline business processes across the entire ecosystem.
Manage orders across various customer platforms, including e-commerce, retail, and wholesale channels.
Consolidate data from multiple sources, providing a comprehensive view of order management and performance.
ANCHANTO SOLUTIONSExplore Solution Details
Centralized Order Management
Integrate and manage orders across all sales channels from a single platform, providing a unified view and control.
Know MoreEffortless System Integration
Connect with third-party applications and ERP systems to ensure smooth data flow and operational consistency.
Know MoreReal-Time Order Tracking
Gain visibility into order statuses throughout the entire lifecycle, from placement to delivery, for enhanced transparency and customer communication.
Know MoreAutomated Order Processing
Automate critical order management tasks to reduce manual errors, accelerate fulfillment, and improve overall efficiency.
Know MoreUSER CATEGORIESBuilt for all types of businesses
- For Brands
Ensure efficient order fulfillment and gain valuable customer insights to drive growth and improve customer satisfaction.
- For Retailers
Benefit from unified multi-channel management and automated stock control to streamline operations and enhance inventory accuracy.
- For 3PLs
Achieve streamlined operations and scalability with real-time visibility and advanced analytics, optimizing logistics and fulfillment processes.
READ AND REFLECT Resources and Insights
Explore all resourcesFAQsFrequently Asked Questions
Find answers to common questions about our products and services
1. What are the stages of the order lifecycle?
The order lifecycle includes placement, validation, allocation, fulfillment, delivery, and returns. Integrated systems and smart routing ensure each stage is connected, visible, and efficient across channels.
2. How do businesses track an order from placement to delivery?
Businesses track orders through integrated platforms like order management systems that provide real-time dashboards and updates across all channels. This ensures clear visibility from order placement to delivery and proactive handling of exceptions.
3. What is the difference between order management and order lifecycle management?
Order management handles order processing and fulfillment. Order lifecycle management covers the complete journey from placement to returns. It involves real-time visibility, analytics, and integrations that support strategic growth.
4. Why is order lifecycle visibility important for customer experience?
Order lifecycle visibility ensures customers receive timely, branded updates at every stage. This transparency reduces “Where Is My Order?” (WISMO) queries, builds trust, and improves the overall customer experience.
5. How can automation improve the order lifecycle process?
Automation improves the order lifecycle by streamlining validation, allocation, and fulfillment. With smart routing and ERP integrations, it reduces errors, minimizes delays, and enables businesses to scale operations efficiently.