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Senior Process, Compliance & Quality Services Auditor

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About Us

Anchanto is a rapidly growing leader in SaaS E-Commerce Operations, known for its innovative solutions and commitment to excellence. We are seeking a highly motivated and detail-oriented Senior Process, Compliance & Quality Services Auditor to play a pivotal role in facilitating the smooth scaling of our evolving global operations.

About the Role & Responsibilities:

We are seeking a highly motivated and detail-oriented Senior Process, Compliance & Quality Services Auditor to play a pivotal role in facilitating the smooth scaling of our evolving global operations. You will be instrumental in instituting a robust quality framework and processes from inception to execution. This role demands a strategic thinker with hands-on experience in implementing quality methodologies such as CMMI Level 3, Six Sigma, or equivalent. The ideal candidate will possess a comprehensive understanding of quality assurance principles and a proven track record of elevating organizational quality standards. As the driving force behind our quality initiatives, the Senior Quality Manager will collaborate closely with cross-functional teams to foster a culture of continuous improvement and excellence.

Responsibilities:

Quality Assurance Strategy and Compliance :

  • Develop and execute a strategic quality assurance plan aligned with organizational objectives and industry
  • Establish and enforce quality policies, procedures, and standards to ensure regulatory compliance across

Regulatory Compliance and Process Optimization:

  • Stay informed about emerging trends, technologies, and regulatory changes in quality assurance, advising on adoption
  • Ensure compliance with industry standards, regulatory requirements, and best practices, including GDPR and ISO

Performance Monitoring and Improvement :

  • Define and track metrics for quality assurance performance to assess the effectiveness of quality initiatives and drive continuous improvement, providing regular reports and insights to senior
  • Conduct regular audits and assessments to maintain compliance with quality standards and identify areas for

Team Leadership and Collaboration:

  • Provide guidance, training, and support to teams across various departments to cultivate a quality-focused culture.
  • Lead and mentor a team of quality assurance professionals, promoting accountability, collaboration, and

Qualifications:

  1. CMMI (level 3 and above) / Six Sigma / CISM certification or equivalent expertise in information security and risk management is
  2. 5 to 7 years’ experience in quality roles with a deep understanding of SDLC methodologies, particularly in SaaS industries is
  3. 3 to 5 years’ experience in security auditing or relevant proficiency in regulatory compliance standards such as GDPR and ISO 27001:2022 is preferred
  4. Bachelor's degree in Engineering, Computer Science, Business Administration, or related field; advanced degree is highly desirable.

Desired Skills:

  1. Exceptional communication and interpersonal skills, with a proven ability to build strong
  2. Demonstrated excellence in analytical thinking and problem-solving.
  3. Strategic mindset with the capacity to translate strategy into actionable
  4. Familiarity with e-commerce operations is
  5. Strong multitasking and time management abilities in a fast-paced
  6. Superior critical thinking skills, attention to detail, and commitment to continuous

Benefits

  • Medical Insurance 
  • Personal Accident Insurance
  • Annual Health Checkup
  • Competitive salary package
  • Learning opportunities